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Banking Archives - Konnect Insights - A unified customer experience management platform

Tag: Banking

DCB Bank’s Top Priority: Innovating and Enhancing Customer Satisfaction

Private Bank’s Top Priority: Innovating and Enhancing Customer Satisfaction

A new generation private sector bank with 400 branches has innovated in a big way to raise the bar for customer experience. The Reserve Bank of India regulates it as a scheduled commercial bank, as it is handled and regulated professionally. The bank features cutting-edge technology and infrastructure, including cutting-edge internet banking for personal and […]

Insights Via Social Listening Within The Banking Industry

Insights Via Social Listening Within The Banking Industry

The financial sector has seen significant growth over the past years, and this growth can be credited majorly to technologies, processes, and practices that have challenged traditional banking. As the banking industry continues to evolve, predominantly into a customer-centric, digital-first landscape, with mobile and online banking becoming an increasingly intrinsic part of the system, there […]

Get ‘One View of the Customer’ across all touchpoints

Unify your customer experience on social (X, Facebook, Instagram and many more), emails, calls, chats. Connect with your CRMs and Marketing Automations