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Consumer Electronics Enterprise Providing Top-Notch UX Using Social Data

The Consumer Electricals Enterprise manufactures and markets a wide range of consumer products, ranging from fans, lamps, and luminaries to pumps and household appliances. The company has a strong dealer base across the country with a wide service network offering robust after-sales service to customers. They have a nationwide distributor network of more than 3,000 […]

Financial Conglomerate Transcending CX With Social Listening

Financial Conglomerate Transcending CX With Social Listening

The finance company, a wholly-owned subsidiary of the same enterprises, is the brand group’s flagship firm. It is a housing finance company involved in a variety of financial services. It offers wholesale and retail lending options across industries, including early-stage private equity, structured debt, senior secured loans, construction finance, and Flexi lease rental discounting in […]

How Does Social Listening Helps In Personalization?

How Does Social Listening Helps In Personalization?

The media has seen a truckload of changes in the last few decades. Especially in the last few years, social media has become a powerful tool to understand customers and curate personalized offerings. Personalization is a strategy that lets you leverage data and data analysis to better cater to your target audience, prospects, and customers. […]