Customer Engagement Archives - Konnect Insights - A unified customer experience management platform

Indira Gandhi (Delhi) International Airport Taking CX To Greater Heights

Indira Gandhi (Delhi) International Airport Taking CX To Greater Heights

Indira Gandhi International Airport (IDIA) also known as Delhi International Airport (DIAL), a consortium led by the GMR Group operates the capitals Delhi International Airport. The modernized Delhi International Airport is known to offer its passengers a world-class infrastructure and has taken a host of initiatives to enhance the passenger experience. It is the home […]

Blinkit An Instant Delivery Service Provider Enhancing CX

BlinkIt An Instant Delivery Service Providers Enhancing CX

  Weve watched generations of the same family remain devoted customers in communities where corner stores called Kiranas were a vital part of our lives. Sensing a business opportunity, supermarkets and online grocery firms have sought to replace Kiranas with a distinct product. Since then, there has been continuous development and growth of e-grocery businesses […]

DCB Banks Top Priority: Innovating and Enhancing Customer Satisfaction

A new generation private sector bank with 400 branches has innovated in a big way to raise the bar for customer experience. The Reserve Bank of India regulates it as a scheduled commercial bank, as it is handled and regulated professionally. The bank features cutting-edge technology and infrastructure, including cutting-edge internet banking for personal and […]

The Mobile And Accessories Retail Chain Building Its Online Reputation

The Mobile And Accessories Retail Chain Building Its Online Reputation

A well-known multi-brand retail chain in India selling cell phones, chargers, accessories, internet data cards, and gadgets is situated in Chennai. It operates over 450 one-stop mobile stores in places like Tamil Nadu, Pondicherry, Karnataka, Maharashtra, and Kerala. Formed with the goal of combining the appearance, feel, and a touch of mobile shops with the […]

The Marketing Firm Raising CX Levels With Market Insights

The digital marketing agency is a full-service digital solutions agency from the Wunderman Thompson Network and part of the WPP Group. They are one of the most sorts after digital marketing agencies, and thats clearly testified by the clientele they work with. Digital marketing agencies have been extremely instrumental in bringing brands and their customers […]

The Digital Agency Leveraging Market Insights

The Digital Agency Leveraging Market Insights

A marketing agency that is here to help brands discover their purpose as fellow humans and do things of importance, establishing a new type of connection between brands and their followers. Their line of work is to promote effective digital transformation. They accomplish this by offering a variety of services, including marketing, design, strategy, and […]

Social Listening: Can Porter’s Five Forces Help Determine Brand Impact?

Social Listening: Can Porter's Five Forces Help Determine Brand Impact?

As more organizations emerge, close-knit competition has become unavoidable. Therefore, to stand out from the crowd, social listening or social media listening is an important skill to master. In the age of social media, brands have begun reaching out to customers through social networking sites. About 51% of brands have already started utilizing social listening, […]

WhyIs Marketing Automation Incomplete Without Social Listening?

Why Marketing Automation Is Incomplete Without Social Listening

At the beginning of 2020, the amount of social media users stood at 3.8 billion, which means roughly every other individual has a social media profile. Monitoring them gives marketers access to a plethora of information they share every day on the web. With so many people accessing the web, it also results in a […]

CMOs Guide To Social Listening!

As per a survey by Statista, social media penetration in 2022 stands at around 58 percent of the global population. If we provide enough impetus to the figure, it is easy to understand that it can be one of the factors driving the way we do business. “Social Media penetration in 2022 stands at around […]

Upcoming Marketing Trends To Capitalize On

Upcoming Marketing Trends To Capitalize On

A McKinsey & Company surveyreported an anticipated loss of USD 9 trillion because of the pandemic. Such a magnanimous loss has propelled business owners to evaluate how they operate and make the requisite changes. If we look back, every significant adversity has brought about an enormous change in our surroundings and the way we perceive […]