Online Trading Platform Leveraging Consumer Insights
Started in 2009, in a modest flat in Delhi, this platform was formed, servicing a small cohort of clients and assisting them in growing their assets in public markets. They eventually relocated to Mumbai, where their momentum intensified. Thousands of clients joined them only on the basis of word of mouth. Even before fintech was […]
The Importance of Customer Service on Social Media
It is the 21st century, and the world is past snail mail. It is the age of internet customer service where people expect responses as quickly as restaurants serve their favorite dishes, maybe quicker. After telephonic conversations started fading, digital marketers resorted to emails as the primary medium of communication. But then the emergence of […]
